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| Wednesday, October 27, 2010 |
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| 4:00 - 8:00 pm |
Registration Open |
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Riverview Room |
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| 6:00 - 8:00 pm |
Networking Reception
Meet us on the 16th floor of our landmark hotel and enjoy a dazzling view of New Orleans while you chat with fellow practitioners and unwind from the day’s travel. Hors d'oeuvres and beverages will be served. |
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Riverview Room |
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| Wednesday, October 28, 2010 |
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| 8:00 - 9:30 am |
Registration Open |
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| 8:00 - 9:15 am |
Breakfast Buffet |
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Royal Salons AB |
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| 8:30 - 9:15 am |
Welcome and Opening: Taking Stock and Looking Ahead
The Gulf Coast ASOs will officially welcome us to Louisiana and we'll begin the day's program with a brief look at the "State of the Alternative Staffing Sector" and an update about Alliance plans in 2011. |
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| 9:15 - 9:30 am |
Break |
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| 9:30 - 10:45 am |
Staffing Technology Trends: Automate, Integrate, Participate
Technology advances are changing the way staffing companies interact with customers and employees, and the array of new products and services can be overwhelming. Here to help us sort out what's new and what works is Sara Moss, co-founder and president of The Code Works, a staffing technology consultancy. Ms. Moss will review staffing technology trends and share her insights about basic functionalities ASOs should have in place to meet customer expectations and deliver good service. She'll also suggest technologies ASOs can adopt to improve their efficiency and discuss the level of investment needed to integrate these technologies into existing systems. |
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Royal Salon C |
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| 10:45 - 11:00 am |
Break |
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| 11:00 am - 12:15 pm |
Concurrent Sessions |
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Building an Effective Internet Strategy, Part 1: Internet Marketing and Website Best Practices |
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Royal Salon C |
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How strong is your ASO's web presence? And what digital marketing tools are most relevant for connecting with your target market? Web strategy specialist Harley Rivet will review basic principles of internet marketing, website best practices, and effective methods to drive internet traffic for greater B2B awareness, engagement and web visitor conversions. |
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B. |
Sales Workshop: Profitable Cold Calling
Building your sales pipeline is harder than ever. Buyers are tougher to reach and competition for their time is intense. In this workshop, we welcome back Colleen Francis from Engage Selling who will share proven strategies you can learn and apply to get through to your prospects, open calls effectively and make more appointments. |
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Royal Salon D |
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| 12:15 - 1:15 pm |
Lunch |
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Royal Salons AB |
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| 1:15 am - 2:30 pm |
Concurrent Sessions |
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A. |
Building an Effective Internet Strategy, Part 2: Tools and Tactics for ASOs
Internet marketing is more than your website. In this session, Harley Rivet will dive into the set-up and use of specific tools, including email marketing, search engine optimization, blogging, and social media best practices appropriate for staffing agencies. An essential toolkit for digital marketing will be provided. |
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Royal Salon C |
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B. |
Sales Workshop: Consultative Selling Techniques
You've gotten the appointment with your prospect. Now, how can you best discover their unique staffing needs, begin to build trust, and win their business? In this workshop, experienced staffing and HR professional Patty Hampton from Nonprofit Staffing Solutions will guide you to develop a customer-focused, consultative sales approach along with a plan to implement these skills. You'll learn how to ask the right questions and listen effectively to qualify customers, collect and share information about their organization and business, identify their staffing needs and challenges, understand what they value, present solutions and gain commitment. |
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Royal Salon D |
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| 2:30 - 2:45 pm |
Break |
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| 2:45 - 4:00 pm |
The Sales Marriage: Hire, On-Board and Manage Your Sales Team for High Performance and Mutual Satisfaction
You've gotten the appointment with your prospect. Now, how can you best discover their unique staffing needs, begin to build trust, and win their business? In this workshop, experienced staffing and HR professional Patty Hampton from Nonprofit Staffing Solutions will guide you to develop a customer-focused, consultative sales approach along with a plan to implement these skills. You'll learn how to ask the right questions and listen effectively to qualify customers, collect and share information about their organization and business, identify their staffing needs and challenges, understand what they value, present solutions and gain commitment. |
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Royal Salon C |
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| 4:00 - 4:15 pm |
Break |
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| 4:15 - 5:30 pm |
Gulf Coast Alternative Staffing Initiative |
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Royal Salon C |
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The Gulf Coast Alternative Staffing Initiative is a multiyear project seeded by the Charles Stewart Mott Foundation to help displaced workers reattach to the labor market in the wake of Hurricanes Katrina and Rita. A thorough feasiblity and business planning process led to the recent launch of our three host organizations: Options Staffing Solutions in Houma which celebrated its one-year anniversary in August, StaffUP Resources in Baton Rouge which launched in October 2009, and Community Staffing Services in New Orleans, which opened for business this past March. We'll have a conversation with the directors of all three ASOs to learn about their start-up experiences, current activities and plans going forward. |
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| 5:30 - 6:30 pm |
Break |
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| 6:30 - 6:45 pm |
* * Board bus for transport to Dinner ** |
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Hotel Lobby |
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| 7:00 - 9:00 pm |
Dinner at Mardi Gras World |
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Mardi Gras |
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New Orleans is synonymous with music, the mighty Mississippi and Mardi Gras. This evening promises a taste of all three as we dine on the riverfront, enjoy a local band, and go behind the scenes of New Orleans' renowned Carnival. (Our dinner venue is run by the same folks who build all those fantastic Mardi Gras floats.) |
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World |
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| Wednesday, October 29, 2010 |
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| 8:30 - 9:30 am |
Breakfast |
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Royal Salons AB |
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| 9:30 - 11:00 am |
Everybody Wins! Using Short-term Sectoral Training to Develop Entry-Level Workers, Create Value for Customers and Outshine the Competition |
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Royal Salon C |
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Warehouse and manufacturing job placements offer a good fit for many ASO job seekers given their modest education requirements, higher relative wages and accessibility for individuals with criminal records. Competition for these placements is often tough, however. We'll hear from two organizations, Workforce Solutions for North Central Texas, Ft. Worth and DePaul Industries in Portland, Oregon, that have developed basic, 40-hour trainings and certifications in logistics and food processing to meet employer demand and enhance job seekers' readiness, knowledge and potential for success in these sectors. Employer representatives will also be on hand to discuss their industries' business trends and outlook, entry-level staffing needs and issues, the value of the workforce training to their operations, and their experience in hiring and supervising certified workers. Panelists include: |
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Kent Andersen, Business Development Supervisor/Industry Initiatives Manager, Workforce Solutions for North Central Texas |
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Travis Pearson, Vice President, DePaul Industries |
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Renae Reed, Training Specialist, ATC Logistics |
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Dean Stearman, General Manager, DePaul Packaging |
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| 11:00 - 11:15 am |
Break |
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| 11:15 am - 12:45 pm |
Persuading Employers to Hire Ex-Offenders: Three Perspectives
ASOs reduce employers’ risk in hiring ex-offenders by ensuring their job seekers are thoroughly screened, highly motivated, and well-supported before and during job placement. Despite this, placing ex-offender candidates remains particularly difficult. We'll hear multiple perspectives about effective approaches to persuading businesses to hire qualified ex-offenders from professionals who are walking the talk in their roles as employers, city managers and job placement intermediaries. Our panel includes: |
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Royal Salon C |
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Dr. Lee Bowes, CEO, America Works, New York, New York |
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Ingrid Johnson, Chair, Newark Reentry Advisory Board/Office of Reentry, City of Newark, New Jersey |
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Pamela Paulk, Vice President of Human Resources, Johns Hopkins Health System and The Johns Hopkins Hospital, Baltimore |
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John Shegerian, President and CEO, Electronic Recyclers International, Fresno, California |
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| 1:00 - 2:00 pm |
Lunch and Wrap-up |
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Royal Salons AB |
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We look forward to seeing you in the Big Easy! |
