People-Based. Market-Driven.

Operations Info

Peer Practices

Affordable Care Act
Make the Most of ACA (Assurance Agency, July 2017)

The Affordable Care Act: Where Are We Now and What Lies Ahead?, and polling results from session attendees  (October 2015 webinar, American Staffing Association)
Temporary-to-Permanent Hiring Arrangements Under the Affordable Care Act  (October 2015, American Staffing Association)

Business Advisory Board Practices
Business Advisory Boards (2010 Member Survey)

Compensation – Sales and Admin Staff
Compensation – Incentive Plans for ASOs (April 2015)
Compensation Survey Report  (May 2014)

Payroll Debit Cards (August 2011 Alternative Staffing Report)

Insurance
Important Insurance for Temporary Staffing Firms (Independent Insurance Agents)

Marijuana Use in the Workplace: Legal, Safety and Insurance Issues
Marijuana and the Workplace (2019 Staffing Law Conference)

Pricing: Temp-to-Hire Conversion and Direct Hire Fee Practices
Commercial Staffing Conversion and Direct Hire Data (Staffing Industry Analysts)

Staffing Software
How to Evaluate and Implement Software that will Fuel Growth (AkkenCloud)

Tracking and Reporting Worker Outcomes:
Chrysalis validates job retention outcomes with new approach (January 2018)

The Cara Program: Job retention metrics show ability to deliver motivated, reliable workers (January 2014)

Worker Safety:
Alternative Staffing Organization Workplace Health & Safety Practices Survey (2018)
Diversified Personnel Services Best Practices Model: Partner with Customers to Improve Temporary Workers Safety
Safety Inspection Guide (Diversified Personnel Services)
Health & Safety Inspection Sheet (DePaul Staffing)

OSHA Recommended Practices: Protecting Temporary WorkersOSHA Final Rule to Improve Tracking of Workplace Injuries
OSHA New Injury Reporting Requirements
(Assurance White Paper, July 2016)

OSHA Temporary Worker Initiative Guidances:

Bulletin 1: Injury and Illness Recordkeeping Requirements
Bulletin 2: Personal Protective Equipment
Bulletin 3: Whistleblower Protection Rights
Bulletin 4: Safety and Health Training
Bulletin 5: Hazard Communication
Bulletin 6: Bloodborne Pathogens
Bulletin 7: Powered Industrial Truck Training

Worker Supports and EEO:
Balancing Equal Employment Opportunity and Supportive Services: What ASOs Can and Cannot Ask Prospective Workers

Peer Practices

The following sample documents are provided for illustrative purposes only.

Customer Documents
Credit and Collection Policy – GoodTemps
Customer Credit Application – GoodTemps
Job Order Requisition Form – Diversified Personnel Services
Service Agreement – MaineWorks
Staffing Services Agreement – American Staffing Association (revised August 2014)
Staffing Services Agreement – Diversified Personnel Services (2019)
Staffing Services Agreement – Goodwill Staffing Services
Staffing Services Agreement – Reliance Staffing
Staffing Services Agreement – WorkSquare LLC

Employee Documents
Authorization to Obtain Investigative Reports – WorkSquare LLC
Employee Handbook – Chrysalis Staffing
Employee Handbook – Diversified Personnel Services
Employee Handbook – GoodTemps
Employee Handbook – GoodWork Staffing

Vendor Documents
Secondary Supplier Agreement (Kelly Services)
Staffing Company Agreement with Managed Services Provider
Subvendor Services Agreement (Adecco)

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