Lori Springstead, Senior Staffing Specialist
Parent organization: Goodwill Industries of West Michigan
Staffing business began: Early 1990s
Job seeker focus: People with disabilities, Returning citizens, People experiencing homelessness, Young adults, Veterans, Long-term unemployed, People in recovery from addiction, Everyone, but especially people with barriers to employment.
Range of candidates managed weekly: 75-170
Staffing services: Temp, Temp-to-hire, Work crews, Direct hire, Payrolling
Industries served: Manufacturing, Warehouse/logistics, Property management services, Government
Priority goals in next year: Implement a new staffing software. Grow the business.
Biggest operating challenges: There are not enough qualified people for skilled labor jobs and we notice a lack of soft skills.
What about your business makes you most proud? The sheer numbers of people that we have helped in the last ten years and pulling the organization out of massive debt and having a seven figure net worth now.